Accessibility and assistance services

If you need any special assistance or have a medical requirement during your travel with us, here you’ll find some important information you need to know before booking your flight.
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Flying while pregnant
Find out everything you need to know about travelling during pregnancy.

Airline worker rolling a wheelchair with a senior lady

Wheelchair and mobility assistance
All you need to know about wheelchair and mobility assistance.

Man traveling with luggage and on mobile device

Travelling with a restraint device
Guidelines for use of restraint systems, harnesses and devices on board FLYAQABA flights for infants, children…

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Passengers with intellectual and non-visible disabilities
Learn more about the assistance we can provide to passengers with intellectual and non-visible disabilities.

Cat in carrier at airport

Travelling with a service animal
Read our current offerings for travelling with a guide dog.

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Travelling with a portable oxygen concentrator (POC)
Find out what types of portable oxygen concentrators are permitted onboard our flights.

Controlling people at the entrance to airport railway station

Medical clearance and fit-to-fly certificate
Find out when you are required to provide a medical clearance or a fit-to-fly certificate while travelling with us.

Fun creative fun to draw on plaster cast on broken arm

Travelling with plaster casts or leg braces
All you need to know if you are travelling with a plaster cast or leg braces on one of our flights.